Shipping policy
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Shipping Policy for Christian Faith ApparelAt Christian Faith Apparel, we’re dedicated to delivering high-quality, custom-made Christian apparel to inspire and uplift. As a print-on-demand store, our products are crafted to order, and we partner with trusted fulfillment centers to ensure timely and reliable shipping. Please review our shipping policy below for details on processing times, shipping costs, and delivery expectations.1. Order Processing Time
- Custom Production: All products are made-to-order, ensuring your unique Christian Faith Apparel item is crafted with care. Production typically takes 2-7 business days, depending on the product and our fulfillment partners’ workload.
- Order Confirmation: You’ll receive an order confirmation email once your purchase is placed. After production is complete, we’ll send a shipping confirmation with tracking details (when available).
-
United States:
- Standard Shipping: 3-7 business days after production.
- Expedited Shipping (if available): 1-3 business days after production.
-
International Orders:
- Standard Shipping: 7-30 business days after production, depending on the destination country.
- Delivery times may vary due to customs processing or local postal service delays.
- Total Delivery Time: Combine production time (2-7 business days) with shipping time for an estimated delivery window. For example, U.S. orders typically arrive within 5-14 business days from order placement.
- Calculated at Checkout: Shipping costs are calculated based on the product type, weight, destination, and selected shipping method. You’ll see the exact cost during checkout before finalizing your order.
- Free Shipping (Optional): We may offer free shipping on select orders or promotions (e.g., for orders over a certain amount). Check our website or promotional emails for details.
- International Shipping: Additional fees, such as customs duties, taxes, or import fees, may apply for international orders. These are the responsibility of the customer and are not included in our shipping costs.
- Our products are fulfilled by a network of trusted print providers, located in various regions (e.g., U.S., Europe, Canada, Australia). The fulfillment location depends on the product and your shipping address.
- U.S. Orders: Most orders are fulfilled from U.S.-based facilities to minimize delivery times.
- International Orders: Orders may ship from the closest available facility, which could be outside your country. This helps reduce shipping costs and delivery times.
- Split Orders: If your order contains multiple products, they may ship from different fulfillment centers, resulting in separate packages and tracking numbers.
- Tracking Availability: Most orders include a tracking number, provided in your shipping confirmation email. You can track your package directly through the carrier’s website.
- Non-Trackable Shipments: Some international or economy shipping options may not include tracking. Contact us at support@christianfaithapparel.com if you need assistance.
- Carrier Partners: We work with reliable carriers like USPS, FedEx, DHL, or local postal services, depending on the fulfillment center and destination.
- Lost in Transit: If your package is confirmed lost by the carrier, please contact us at [support@christianfaithapparel.com (mailto:support@christianfaithapparel.com)] with your order number. We’ll work with our fulfillment partners to investigate and may offer a replacement or store credit.
- Marked as Delivered but Not Received: If your package shows as delivered but you haven’t received it, please notify us within 7 days of the delivery date. We’ll investigate with the carrier, but note that we’re not responsible for packages stolen after delivery.
- Incorrect Shipping Address: Please double-check your shipping address at checkout. We’re not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
- Customs Delays: International orders may experience delays due to customs processing, which is beyond our control.
- Duties and Taxes: Customers are responsible for any customs duties, taxes, or fees imposed by their country. We recommend checking your local regulations before ordering.
- Restricted Countries: Some countries may have restrictions on certain products or shipping methods. If we’re unable to ship to your location, we’ll notify you and issue a refund.
- Etsy: We comply with Etsy’s shipping expectations, including providing tracking for applicable orders.
- Amazon: We adhere to Amazon’s shipping timelines and may offer expedited options for Prime customers.
- TikTok Shop: We meet TikTok Shop’s requirements for processing and delivery times.